Concert tickets are littered with junk fees. You’ve seen them all: order processing fees, email delivery fees, facility fees. Most can barely be explained. All of them make us crazy. One simple fee to buy a ticket to concert shouldn’t be too much to ask.
The dreaded trifecta of service fees (service fee, facility charge and order processing fee) below are a great example of what drives us crazy as live music fans.
An End to Junk Fees? Maybe in 2024
The good news is we don’t need the federal government to pass a new law to get this done. The Federal Trade Commission (FTC) announced a new rule proposing to ban junk fees. You can see what they did here. by letting the public know that they are taking a look at new rules prohibiting these kinds of fees. This kind of proposed change would take at least a year before it went into effect.
Ban on Junk Fees = All In Prices
We love all in prices. The final, one price you pay for a ticket. No more “order processing” or “facility fees”. If the FTC can pass its proposed rule to ban junk fees it would help all music fans out by making it so you know the final price of the ticket the first time you see the price. No more waiting until checkout to see the price. This is the essence of what the FTC is describing as unfair and deceptive; waiting until you have to enter your credit card to know what the ticket costs. Instead, the best solution for all live music fans is to know the final price before you add any credit card info.
Ticketmaster is for All In Prices; So Let’s Get it Done
Yeah, that Ticketmaster. They recently came out in favor of all in prices (getting rid of junk fees). The secret to their support is that they are for it, if everyone else has to do it to. There’s no better way to make everybody do it, than for the FTC to pass that rule banning junk fees. You can read more about Ticketmaster’s support of all in prices here. Because if Ticketmaster can get behind this change, then everybody else in the industry can too. We’d also like to give a tip of the hat to Dice.fm, a primary ticket company, that first stood up to support all in prices.