Who we are

We are TicketJam. When we say “we” or “our”, we mean TicketJam LLC, who is the “data controller” for the information in this overview. This means we’re responsible for deciding how we can use your information.

The information we collect.

We collect information about you from the TicketJam app. This information is limited to concert ticket alerts that you set in the app. In order to set a ticket alert, you provide TicketJam with information related to:

-Your device ID

-Time, date location and performer name(s) of a given concert you are interested in.

-The section and row of the concerts tickets you wish to be alerted on.

How we use your information

We use the information we collect about you to compare the concerts tickets you want with the current ticket inventory. If there is a match between the price of the concert tickets you want and the current ticket inventory, we send you an alert to your mobile phone. We also use your device ID to send your notifications about upcoming events and low cost tickets.

Who we shared your information with

We don’t share your information with anyone outside of TicketJam.

How long we keep your information 

We do not retain any personal information once you’ve deleted the app. We do retain data on tickets alerts you’ve set so that we can better understand what types of concerts our users are interested in.