The biggest complaint we hear from our live music fans over and over is just how high fees are. Concert tickets that start as $35 a ticket end up over $50 when fees are included. To make matters worse, there’s no formula to predict just how much fees will be. Fees add between 15-40% of the ticket price depending on the ticket provider. And while we can’t stop providers and venues from charging fees, we can help you figure out how much those fees are before you buy. We’ll show you how to turn on the “all in” price for concert tickets in four different mobile ticketing apps:
How to Turn On the “All In” Price for Concert Tickets
The bottom line: You have to turn on the “include fees” settings in virtually all major ticket providers in order to know what the fees are. We’ll show you how to do it for four different ticket sellers’ mobile ticketing apps below:
Open the Ticketmaster app, select an event. In the example below, we’ve selected the Muse tour in Portland, OR on April 16th.
First, hit the “Filter” button as highlighted in blue below:
Next, hit the the blue toggle button next to the “Show prices with fees.” This turns on the “all in” price so that all concert tickets are shown with the all fees included. Note: Be sure to hit the blue “Apply Filters” button at the bottom of the page to make this change take effect.
We’ve selected the same Muse event in Portland Oregon in the SeatGeek mobile app. Slide the menu bar with the “Quantity”, “Best Seats” and “Low Prices” buttons to the left. There is a hidden “Include fees” button off to the right of these buttons.
Next, tap the “Include fees” button to show SeatGeek prices with the “all-in” prices. The button is highlighted with a blue circle below:
You’ll know you’ve activated the “all in” prices for concert tickets if the “Include fees” button looks like the displayed button below:
Open the StubHub mobile app and find and press the “Filters” button as shown below:
Next, tap the toggle button next to the “Show prices with estimated fees” text. We’ve highlighted the toggle button you need to tap below in blue:
Last, be sure to tap the “View Tickets” button at the bottom of the same page. We’ve highlighted this button in blue below. Note: If you don’t tap this button, the “all in” prices for concert tickets will not be shown.
In the GameTime mobile app, go to an event and slide the price menu bar at the top of the page to the left, there is a semi-hidden “All-In Price” button off to the right of the screen.
Tap, the “All-In” Pricing button highlighted in blue below. Once you tap the “All-In Pricing” button, it will automatically start showing you the “all in” prices for concert tickets:
The Nice List: Providers Who Show the “All In” Price for Concert Tickets All the Time
TickPick, a major ticket reseller, does the best job out of all the major ticket resellers. Their app shows you the “all in” price as soon as you download it and start searching for events. There are no toggles and nothing to mess up. This makes the most sense to us and we think all ticket providers should show you the bottom line price immediately just like TickPick does.
The Naughty List: Providers Who Don’t Show the “All In” Price for Concert Tickets
At least one major ticket reseller, Vivid Seats, gives you no way to see what your all in price for concert tickets are until you’re at the final purchase screen. Instead you see the ticket price and then don’t see the fees until you’re at the purchase screen. This confuses us because Vivid Seats has good all in prices compared to other resale providers. In fact, we find that at least 50% of the time, Vivid’s total price is lower than SeatGeek or StubHub. So, it’s a mystery to us why they don’t just include this feature in their mobile app.
Spoiler Alert: Some Providers Sneak the Fees Back In
Everybody just to know what the all in price for a concert ticket is. Once you turn it on, you don’t want to go back to guessing what the fees are. So it’s a little surprising Ticketmaster and StubHub turn off the “all in” prices once you turn them on in the app. If you close the app, they reset to showing you ticket prices with no fees. So, you have to remember with these two apps that every time you use them, you have to turn the “all in” prices back on anytime you close the app.
We give points to SeatGeek and GameTime for leaving the “all in” prices permanently on once you turn them on.
Fees vs All In Prices: A Better Way to Buy Concert Tickets
Being able to see the all in prices for concert tickets is great, but we think there’s a better way at TicketJam. We built TicketJam to compare concert ticket prices across multiple providers like Ticketmaster, and StubHub, Vivid Seats and TickPick. Our goal is to find and show you the lowest price for concerts. We’ll tell you when tickets have fees, when they’re all in prices. And if the tickets are too much period, you can set price alerts and we’ll let you know if the prices fall to price you want to pay. Download and try us out on the Apple App Store here.